Cross-Channel Solution

A solution that runs all of the key retail channels including the Web site, call center, point of sale, kiosk and printed catalogs and fundamentally changes the way in which retailers can view their channels.

POS Solution

The CrossView POS (Point of Sale) solution provides key features and functions that empower merchants to deliver an integrated consumer experience and optimize transactions for all customer touch-points.

eCommerce Solution

Our eCommerce Solution leverages the features and capabilities of the most recent release of WebSphere Commerce software to interact with the other channels in the CrossView solution seamlessly.

Call Center Solution

At the granular level, there are many differences between supporting in-storeshopping compared to letting the customer make a purchase through a call center representative.

Direct Catalog Solution

Eighty percent of Americans do at least some of their shopping from home. Many of them turn to catalogs, which account for nearly US$150 billion in retail sales every year.