Strategy + Technology + Services
Through retail strategy development, technology implementation and managed services, CrossView enables retailers to succeed in four key areas:
- IDENTIFYING the right commerce strategy and technology based on leading commerce platforms, including IBM WebSphere Commerce and hybris.
- BUILDING, LAUNCHING & MANAGING commerce technology across all touch points – online, in stores, through call centers and mobile sites. We help retailers deliver a true cross-channel or omni-channel experience.
- UNDERSTANDING & APPLYING retail industry and technology best practices – knowing your customers, tapping into insights that drive sales.
- ENGAGING & DELIGHTING your customers – personalizing messaging, ensuring tailored cross-channel or omni-channel brand experiences.
Across countless customer engagements, we’ve helped companies achieve their business objectives while ensuring the highest return on their technology investments through strategy, technology and services.
Top brands have turned to CrossView to unify the Web, stores, call centers, mobile devices, and other channels on IBM WebSphere Commerce or hybris platforms. No matter what you call it – cross-channel, omni channel or multi-channel – CrossView delivers a unified experience everywhere.
Our Solutions & Services
| E-commerce for Retail | Delivers best-of-breed integrations, cross-channel capabilities, social and mobile features, advanced analytics and more – quickly and affordably based on preferred commerce platforms, including IBM WebSphere Commerce and hybris. |
| E-commerce for Business-to-Business (B2B) | Unites world-class commerce technology with proven online best practices to help drive revenue with greater efficiency for business-to-business commerce. |
| Customer Care for Midmarket Retailers | Assists with the implementation of this industry-leading centralized inventory, order promising and fulfillment hub. |
| Mobile Commerce | Enables quick, affordable expansion into the fast-growing mobile channel with a smarter shopping experience. Integrates mobile into the cross-channel or omni-channel experience. |
| Enterprise Marketing Management | Improves the customer journey with solutions and strategies to gain customer insights and personalize the retail experience. |
| Hosted Solutions | Marries software, services and computing power in a single offering that explodes opportunity for retailers, manufacturers and midmarket companies. |
| Managed Services | Offers a tiered menu of managed services ranging from analytics, design and user experience, to performance, security, pro-active monitoring and problem resolution – and more. |
