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With over twenty years of experience in information systems, Tom Eichner brings insight and leadership to his role as Chairman, providing a strong foundation for CrossView. Before founding CrossView, Tom was Vice President, Consulting (Americas) for Seer Technologies, an enterprise software company offering tools, practices and applications to large-scale development organizations. Tom's focus on communication, interpersonal management and customer satisfaction was instrumental in leading revenue growth in Seer's services division. His earlier assignments at Seer included managing some of its largest engagements in the financial services industry. Before joining Seer as a founder in 1990, Tom held management positions at Credit Suisse First Boston Corporation and Manufacture's Hanover. He holds a BA from Baruch University and an MBA from St. John's University.
Mark Fodor has more than 18 years of experience in the IT industry that spans multiple industries, including retail, distribution, manufacturing, and insurance. Before joining CrossView, Mark was a Partner at Brulant Inc., providing counsel on delivering multi-channel solutions to increase market share by improving customer service, brand loyalty, and market reach. Prior to Brulant, Mark served as Director of eCommerce at Things Remembered, where he was responsible for strategic business operations and technical infrastructure. He also served as Director of eBusiness for Cole National, establishing cross-functional partnerships between IT and business units.
Darl Crick has more than 13 years of experience in software development and software services. Before joining CrossView, Darl was with IBM where he held positions as Senior Technical Staff Member - IBM Software Services for WebSphere, Chief Architect and Manager - eCommerce Performance and Business Runtime, Senior Technical Manager - WebSphere Commerce Caching and Performance and various positions within the DB2 product family. As the Chief Technology Officer for CrossView, Darl is responsible for providing oversight on CrossView's products and service offerings. This includes architecture, performance, infrastructure and managed services.
Karima Sundarji, a founder of CrossView, has worked with retailers in the e-commerce industry for over a decade and has managed services organizations that have supported software products for nearly 17 years. She ran the Canadian division for a software company, Seer Technologies in addition to leading customer engagements for Fortune 500 companies in financial, retail and sectors. After leaving Seer, she became a Founder and President of an IBM Premiere Business Partner, CrossView. She has worked with leading e-commerce customers such Avery Dennison, SONY Electronics, Sam Ash Music, innovative startups like Forest2Market.com and government clients such as FEMA. These engagements have been focused around helping these customers envision, develop, and successfully implement strategic solutions in their industries. Karima has also sat on the board of directors of a software startup and worked with several non-profits to help them utilize her business and leadership experience to implement technology solutions. Karima holds a degree from the Stern School of Business at New York University.
Michael von Bodungen brings over 18 years of experience to the IT industry. He was a founding member of CrossView. During his tenure at CrossView he has served as the CTO responsible for overall architecture and design in large consulting engagements at customers like Sony, Home Depot, Brunswick Boat Group and IBM Global Finance. He is an expert at IBM WebSphere Commerce implementations including integration into back-end ERP systems. He also built the first WebSphere Commerce based Point of Sale solution for Acme Brick, a Berkshire Hathaway company. Presently, Michael is the EVP of Product Development for CrossView which includes their CrossView Web, Point of Sale Customer Care and Intelligent Advisor product lines. Michael received a B.A. in Economics from Davidson College in Davidson, NC. He is a member of the Chief Technology Council Organization of Washington, D.C. and is an active participant in the open source software development community.
Leila brings a broad range of experience to CrossView across multiple disciplines, including human resources, marketing, project management and e-commerce. Over the last 13 years, she has worked in information technology and e-commerce for multiple companies, including Ford Motor Company where she served as a business analyst in the company’s customer service division. As e-commerce manager for Carhartt, Leila was responsible for Carhartt.com, the retailer’s business-to-consumer website, and CarharttDirect.com, the business-to-business site. She directed the growth and progression across three unique implementations of e-commerce technology for the sites. Leila joined CrossView’s predecessor, Shared Vision, in 2008 as a project manager. Her unique blend of project management, IT and retail skills enabled her not only to work with key CrossView clients such as Sam Ash and David’s Bridal, but also to assume leadership roles for the firm in human resources and marketing. Leila holds a Bachelor of Arts degree in social psychology and marketing from Michigan State University.
Lisa has almost two decades of sales and e-commerce experience. With so many years witnessing e-commerce successes and failures across every industry, Lisa can offer advice from choosing the right technologies to managing implementations, and maximizing investments - keeping a constant focus on client objectives such as increasing sales, growing new markets, increasing customer satisfaction and decreasing costs. As a sales professional, Lisa believes helping customers create and refine their commerce goals and strategies to ensure their success is what matters most. Lisa is the Vice President of Global Sales for CrossView, responsible for sales, marketing and account management. Prior to joining CrossView, Lisa was the North American Commerce Sales Executive for IBM. At IBM, she was responsible for sales and customer experience, sales enablement and collaborating with product development and marketing to innovate and advance the IBM Smarter Commerce portfolio.
Marshall Freiman has been a pioneer in the e-commerce industry, working since the early days both as a developer at IBM and then as a VP of Engineering at two of the top solution providers. He has architected groundbreaking solutions for clients such as REI, Harry & David, West Marine and most recently Sony. Marshall holds a BS in Engineering, a MS in Database Technologies and an MBA in International Business and MIS. He is responsible for the Point of Sale and auxiliary components in the CrossView Product Suite.
Chang Li brings more than 12 years of software development and service experience in the retail industry to CrossView. In his past career, he worked on IBM WebSphere Commerce in the IBM Toronto Lab since its formative years in the 90s. He was awarded multiple patents for innovations in his work. He also spent years working with retail clients such as The Home Depot and Staples directly as a solution architect for IBM Software Services. Some of his clients transact billions of dollars worth of business on line and are amongst the top e-Commerce sites in the world. As Senior Vice President of Software Development at CrossView, Chang is responsible for the architecture and implementation of key CrossView products such as Retail Management Console, CrossView Intelligent Advisor, CrossView Search and CrossView Content Gateway. Chang received a M.Sc. in Computer Science from York University in Toronto, Ontario, Canada.
Drawing from over 15 years of experience in IT and 12 years of experience in consulting as a Project Manager, Derek has a knack for translating operational opportunities into the highest value for clients in his role as the VP of Services. Having worked with highly recognizable companies such as Sprint, NASA, Accenture, Advance Auto Parts, and IBM, Derek's experience is complimented by his attention to detail, results-driven solutions, and customer-first focus. As the VP of Services, Derek is responsible for ensuring that all customer-facing project implementations exceed client expectations, through effective project management and efficient project processes. Derek, a proud native of Savannah, Georgia, received a Bachelor of Sciences degree in Mathematics from Morehouse College in Atlanta.