Employment Type: Full-time
CrossView’s Director of Quality role exists to provide process and sustained improvement to the execution of the entire CrossView business model, driving the CrossView quality strategy and ensuring that quality is achieved across all areas of the organization: software product development, testing, systems architecture and performance, client support, documentation and beyond. In partnership with Sr. Management, the Director of Quality identifies areas of critical execution shortfalls, with the overall goal of improving business processes and meeting or exceeding expectations.
Primary Objectives & Responsibilities:
Include the following; other duties may be assigned.
Education & Experience Required:
The incumbent in this role will demonstrate the ability to develop, document and implement an organizational Quality management strategy in line with the overall business requirements; strategic influencing skills, including the ability to promote continuous improvements in Quality processes and initiatives at all levels and across all areas of the organization; demonstrates strong leadership and influencing skills with groups such as executives, implementation and product development teams within a matrix organization; diplomacy skills including the ability to withstand pressures and say 'no' to other managers when quality is insufficient or processes are not being adhered to; strong analytical and problem solving skills, including the ability to understand and critique requirements; well-developed project management skills including project planning, estimation and release management; excellent communications skills including the ability to prepare and present to a range of audiences; strong interpersonal and presentation skills.
Location / Travel Requirement:
We have 3 formal office locations in Research Triangle Park, NC, Toronto, ON and Noida, India. Our employees are not required to live near our office locations and can work remotely. There is a 50% travel requirement for this position.
Compensation & Benefits:
In addition to competitive compensation and excellent benefit package, CrossView offers: