Kiosk Solution

kioskKiosks are also emerging as a key customer service and sales tool within stores and to provide retailers without stores a physical footprint in another retailer's store or public location.

Because they provide a self-service tool to customers, kiosks must have all of the features of a POS system with greater usability. Additionally, given their interface, which is often a touch screen or basic keyboard, kiosks must be highly intuitive.

screen_kiosk1

CrossView Kiosk provides retailers with a self-service and a sales-assistant-aided platform that can help improve customer service, and assist with information gathering and order processing while seamlessly using the features from the Web channel, such as cross selling, upselling and viewing order histories. Kiosks can be placed in retailers' existing store locations and even provide retailers without physical store locations a low-cost entry into other retailers' stores or high-traffic areas, such as airports. The easy-to-use CrossView Kiosk interface can leverage either a touch screen or a basic keyboard.