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CrossView Mobile Point of Sale

Mobile technology is transforming the shopping experience – the way consumers shop, and how retailers interact with and serve customers. Now, for instance, sales associates don’t have to be tethered to a stationary point of sale system to help shoppers.

CrossView Mobile Point of Sale brings in-store sales staff directly to the customer. Using this powerful, hand-held technology, sales associates can interact with customers in new ways, establishing one-on-one relationships that can deepen customer loyalty and increase wallet share.

This powerful technology combines intelligence and flexibility to deliver a superior shopping experience for consumers, and new and exciting service opportunities for in-store sales associates. Through CrossView Mobile Point of Sale, for instance, inventory can be checked easily. Payments can be taken quickly. Service is delivered flexibly and more efficiently.

Better Serve Customers

CrossView’s Mobile Point of Sale is an ideal sales assistance tool. Full transactions can be conducted on the sales floor allowing shoppers to bypass checkout lines. From the mobile device, store employees can review customer information, perform item look-ups, determine available quantities and pricing, and even locate out-of-stock items.

Know Your Customers

CrossView Mobile Point of Sale integrates advanced analytics through CrossView Intelligent Advisor. Sales associates can tap into intelligence on customer shopping behavior across all sales channels. Moreover, retailers can deliver personalized offers and content across all mobile channels based on the insight offered by Intelligent Advisor. Marketing, merchandising, and customer relationship management opportunities are heightened by putting the power of information directly into the hands of sales associates.

Incremental Revenues

Mobile POS carries direct benefits for retailers, extending beyond improved customer satisfaction. Increased throughput in the store helps drive incremental revenue. Additionally, stores can be reconfigured, devoting valuable space to additional merchandise instead of check-out areas.

A Cohesive Mobile Strategy

Retailers seeking to better serve customers must adopt a cohesive mobile strategy and accompanying tools. CrossView delivers these tools and technologies, along with the strategy expertise to create a rich, mobile shopping experience.

CrossView’s suite of mobile offerings, which includes Mobile Point of Sale and CrossView Mobile Web Store, is designed to allow cross-channel retailers to leverage their existing infrastructures to deploy mobile web stores, shopping assistance tools for consumers and sales associates. The solutions plug directly into existing cross-channel platforms and enable an enhanced mobile shopping experience based on customer insight and history.