• Support
• Contact Us
• CrossView Connect - Our Blog

Retail Management Console

CrossView Retail Management Console (RMC) is a product information management solution behind catalog product and services attributes, pricing, promotions and associations across all of your sales channels. With this solution marketing and merchandising assets and rules can be shared across channels and with external systems such as print catalogs, store signage and third-party affiliates such as Amazon, Froogle, Traffic Leader.

One Truth, Many Opportunities

As the central source of truth for your product master, the RMC is controlled with workflows and informational queries that support the collection of master data.

The solution enables you to manage complex retail promotions and products. It is designed with flexibility in mind, supporting product content and rich media for websites, call centers, physical stores and shopping portals, including Amazon, Traffic Leader and Google Product Search. Product information can be feed to your in-store signage applications, too, ensuring that information is consistent everywhere in your store.

Customizable templates ensure that information can be tailored for product categories, allowing inheritance of product information. RMC is highly scalable and can manage hundreds of thousands of categories and products. Built with an intuitive interface, it is easy for business users to learn and leverage.

Advanced Features

• Unlimited product attributes and product images
• Attribute dictionary
• Ability to assign multimedia files to products
• Advanced promotion management tools
• Built-in workflow that enables collaboration between business users
• Dynamic templates
• Consistent and/or unique channel-specific product content for
• In-store POS and kiosk
• Web and mobile
• Call center
• Direct catalogs
• Amazon
• Google Product Search
• Traffic Leader (to feed other systems)
• Affiliate feeds
• Rich attributes that are channel-specific and enhance search capabilities
• Regional and store-specific pricing and promotion management
• An easy-to-use online file system that enables business users to upload, download and manage digital assets such as images, videos, audio files, rebates and manuals.

Powerful Search Capabilities

• Ability to search by an combination of fields to pull complex reports (exportable to Excel)
• Fully indexed text-based search, (e.g, any products with key word “MP3”)
• The ability to build arbitrary queries based on all searchable attributes, such as range-based search, combined conditions (e.g. “introduced in the last year,” “priced between $100 and $200,” “inventory below 10,”etc.)

Flexible Promotion Capabilities

• Credit promotions (“buy now and pay later,” “interest-free financing for X months,” etc.)
• Ability to generate single-use promotion codes used to target individual shoppers
• Ability to import promotions from Excel spreadsheets
• Bundle-based promotions
• Combination promotions (e.g. “buy X1, X2, X3 … and Xn get a discount”)
• Item exclusion from promotions (e.g. no discount on Apple products)
• Ability to restrict promotion to in-stock items only
• Reduced cost in adding promotion types