IBM WebSphere Commerce Capabilities

CrossView is a Premiere WebSphere Commerce Partner

CrossView is a Premier Partner with IBM and has been implementing robust, scalable WebSphere Commerce B2C and B2B solutions for over 11 years. 

 

See how IBM's WebSphere Commerce is ranked as a industry leading eCommerce Platform IBM's WebSphere Commerce is an award-winning, feature-rich commerce engine that Gartner and Forrester rank as the industry's leading B2C and B2B commerce package.  However, fully leveraging and extending its capabilities to make it work for your business requires significant expertise and experience. 

CrossView has developed that expertise and gained that experience over the last decade through many implementations of eCommerce solutions and has a host of satisfied WebSphere Commerce customers to prove it. Our senior architects have unparalleled design capabilities, and our performance team is second to none.  Our consultants are IBM Certified Solutions Experts and our Project Management staff employs best of breed methodologies for developing eCommerce solutions with complex and rapidly changing business requirements. 

Moreover, our deep understanding of Natural Language Search for Dynamic WebSphere Commerce sites and, online marketing initiatives, faceted search, and merchandising capabilities has proven to positively impact our customers' top-line revenue growth.  We drive higher conversion rates and average order values by helping you design powerful cross-sell and up-sell strategies, effective behavioral ad/marketing placement, sensible promotions, and a state-of-the-art user-interface.

IBM WebSphere Commerce Software:

  • Supports all of your business models and e-commerce sites — whether B2C orB2B — on a single platform
  • Speeds and simplifies the deployment and management of differentiated e-commerce sites while maximizing performance, scalability and adaptability
  • Delivers a rich, relevant experience to customers and partners by extending a common set of business services across every point of interaction
  • Establish the foundation for a multichannel strategy, integrating all of the channels and touch points they use to do business with their customers(Web, store, call center and so on). 
  • Version 6.0 provides a robust online selling environment that enables companies to offer personalized, cross-channel shopping experiences. The product’s infrastructure can support and integrate multiple sales channels and touch points, including Web, kiosk, point-of-sale (POS), call center and more. 
  • Extended sites capability enables you to create multiple, unique sites to serve different brands, regions or targeted groups of customers. Each of these sites can have a unique look and feel, and can implement business rules and policies unique to the customer relationship (special pricing and product entitlement, for example). 

We are confident that you can realize the potential of your online businesses with CrossView as your trusted WebSphere Commerce partner.

CrossView Performance Readiness Program for WebSphere Commerce

If your existing eCommerce system simply needs a tune up, then let our CrossView ProAAMS team maximize your software, hardware, and services investments.  You  paid for hardware, implementation services, and software licenses based on the capacity needs of your systems and the amount of browsers and buyers they can support. A poorly tuned WebSphere Commerce system results in a higher cost per sale. Our Performance Readiness Program will keep those software license and hardware costs at bay by freeing up at least 30% of your system's capacity.  This allows you and focus your spend on more strategic, revenue generating applications such as conversion, user-experience and marketing.

What does solid performance mean to your customers and your organization?

  1. Customer first impressions mean everything for your brand. You invest marketing time and money to drive seasonal traffic; don't tarnish your brand and alienate your customers with a poorly performing site. 
  2. Loyal customers come back to your web site time and again, and they spend more money. Don’t drive them to your competitors because your site can’t stand up to heavy traffic.
  3. CrossView's Performance Readiness Program will help you determine how performance will impact your WebSphere Commerce solution conversion rate and your bottom line.

A Performance Readiness Program for WebSphere Commerce enables your development and support teams to focus on rolling out new functionality and improving the customer experience and prevents them from having to spend valuable time tuning the application.