Education and Training

You have a WebSphere Commerce solution.  Our experts, with over 11 years experience training clients on WebSphere Commerce, can help you get the most out of your Commerce investment.

WebSphere Commerce is a powerful and extensible application that allows many different types of users and stakeholders in your organization to administer and make changes to it.  Below is a partial list of WebSphere Commerce user roles and the activities they perform and tools they use.  CrossView can provide one on one, or group classes and training in all these areas.

RoleActivityApplication
Marketing SpecialistCreate PromotionsCrossView RMC / WebSphere Commerce Business Tooling / Accelerator
Marketing SpecialistManage website contentCrossView RMC / WebSphere Commerce Business Tooling / Accelerator
Marketing SpecialistCreate e-marketing spotsWebSphere Commerce Line Of Business Tooling / Accelerator
Marketing SpecialistCreate ad campaignsWebSphere Commerce Line Of Business Tooling / Accelerator
Marketing SpecialistCreate customer segmentsWebSphere Commerce Line Of Business Tooling / Accelerator
Marketing SpecialistCreate content spotsWebSphere Commerce Line Of Business Tooling / Accelerator
Java DeveloperCustomize Business LogicRational Application Developer
JSP DeveloperCustomize website layout and displayRational Application Developer
DBADatabase optimizationDB2
Business AnalystWebsite analyticsCoremetrics or other analytics packages

IBM often asks CrossView to create training materials, teach classes, and provide certified instructors. We can customize the content and delivery of our course offerings to focus on the specific needs of your team. All of our instructors are seasoned Solution Architects with years of real-world experience in the architecture, development and deployment of complex WebSphere Commerce solutions.

Please contact us to arrange for a training consultation or class.