Pro-Active Application Managed Services (ProAAMS) for WebSphere Commerce

Multi-channel WebSphere Commerce solutions with integration into back-end applications and multiple third parties are complex systems.

As the WebSphere Commerce ecosystem ages and new development occurs, the system can begin to function less than optimally. If the system goes long enough without proper management, it can become unstable and suffer performance degradation, especially during peak traffic periods. The key to preventing this from occurring is through regular and Proactive Application Management.

Proactive Application Management involves nearly every component of your WebSphere Commerce system. 

Key Components

  • Database Tuning
  • Bug Fixes and New Development
  • Third Party Integrations
  • Data Feeds (inbound/outbound)
  • Log File Analysis and Data Capture
  • Holiday Readiness
  • Build and Deploy
  • Archive System
  • Cache Tuning
  • SEO Monitoring
  • Quality Assurance Services
    • Data Integrity Testing
    • Functionality Testing/Defect Analysis
    • Compatibility Testing
    • Usability Testing

CrossView Performance Readiness Program for WebSphere Commerce

If your existing WebSphere Commerce system simply needs a tune up, then let our ProAAMS team maximize your software, hardware, and services investments.  You  paid for hardware, implementation services, and software licenses based on the capacity needs of your systems and the amount of browsers and buyers they can support. A poorly tuned WebSphere Commerce system results in a higher cost per sale. Our Performance Readiness Program will keep those software license and hardware costs at bay by freeing up at least 30% of your system's capacity.  This allows you and focus your spend on more strategic, revenue generating applications such as conversion, user-experience and marketing.

What does solid performance mean to your customers and your organization?

  1. Customer first impressions mean everything for your brand. You invest marketing time and money to drive seasonal traffic; don't tarnish your brand and alienate your customers with a poorly performing site. 
  2. Loyal customers come back to your web site time and again, and they spend more money. Don’t drive them to your competitors because your site can’t stand up to heavy traffic.
  3. CrossView's Performance Readiness Program will help you determine how performance will impact your eCommerce solution's conversion rate and your bottom line.

A Performance Readiness Program from our experts enables your development and support teams to focus on rolling out new functionality and improving the customer experience and prevents them from having to spend valuable time tuning the application.