CrossView & IBM Present:
Emerging Trends in eCommerce with Dillard's, Inc.
June 12, 2012 | 12:00pm EST
| Duration: 45 min.
Dillard's, Inc. is one of the nation's largest fashion apparel, cosmetics and home furnishing
retailers, operating 300 stores across 29 states. Join Kevin Moffitt, Dillard's Director of
eCommerce, along with Nikki Baird, Managing Partner, RSR and Jason Goldberg, Vice President,
Strategy and Customer Experience, CrossView to discuss four emerging trends impacting the eCommerce
customer experience in 2012 and beyond:
Responsive Web Design: Optimizing eCommerce for both ends of the screen size
Advanced Site Navigation: Guiding customers through type-ahead search, social
navigation, and product tagging
Social Image Sharing: Leveraging the increased use of posting and pinning on
Facebook and Pinterest
Mobile Trends: Integrating the shopping experience from desktop to handheld
through shared carts and wishlists
This executive roundtable will be moderated by Joe Skorupa, Editor-in-Chief, RIS News.