Strategy + Technology + Services
CrossView is a global cross-channel commerce solutions provider delivering strategy, technology and services for a connected commerce enterprise. Our key offerings are listed below:
Understanding and applying business-to-consumer and business-to-business industry and technology best practices – knowing your customers, tapping into insights, empowering business users to drive sales through marketing and technology. Our experienced team of Strategists, Analysts and Creatives understand the challenges you face. CrossView helps clients build their brands, increase traffic, and customer loyalty across all channels.
DESIGN AND USER EXPERIENCE
Personalizing messaging, ensuring tailored, cross-channel brand experiences consistent across touchpoints and devices. An effective e-commerce solution must be elegantly designed, easy to use, and able to meet customer needs consistently across every channel. CrossView’s dedicated creative team is heavily involved in the project lifecycle from conception to quality assurance to ensure your brand vision and the ideal user experiences are achieved.
Helping you to identify and launch the right omni-channel commerce strategy and technology based on leading commerce platforms. We recommend technology to assist you in achieving your business objectives and help you shape the strategy that exploits the strength of your e-commerce platform. Our team has 17 years’ experience implementing hundreds of commerce solutions on leading platforms for top retailers, manufacturers and other sellers.
HOSTING AND MANAGED SERVICES
Offering a robust menu of services that deliver a 360-degree view of commerce – every aspect, each angle of your commerce enterprise can be assessed, optimized and managed. CrossView provides post implementation support with Hosting and Managed Services. Cloud hosting enables secure, responsive, flexible commerce. CrossView Managed Services identify, manage, monitor and resolve security threats, and preserve valuable assets.
Building, launching and managing omni-channel commerce products to connect businesses with their customers across all touchpoints – online, in stores, through call centers and mobile sites. CrossView developed products help remove physical barriers and provide on-demand access to product and customer information. We help enterprises deliver a true cross-channel experience unified on all devices.
Across countless customer engagements, we’ve helped companies achieve their omni-channel commerce business objectives while ensuring the highest return on their technology investments through strategy, technology and services.
Top brands have turned to CrossView to unify the Web, stores, call centers, mobile devices, and other channels on IBM Commerce or hybris platforms. No matter how you phrase it – multi-channel, cross-channel or omni-channel commerce – CrossView delivers a unified experience everywhere.